Case Study: Signal Mountain Police Department achieves streamlined reporting and faster investigations with Omnigo Records Management

Move From Paper Reporting to Online Platform Yields Immediate Results

Signal Mountain Police Department in Signal Mountain, Tennessee, needed to replace a time-consuming, labor-intensive paper records system dating back to the 1950s with a modern records management platform that provided access to historical data, full reporting, and field/mobile access. The department chose Omnigo and its Omnigo Records Management platform to address needs for personnel, asset/fleet, duty roster modules and TN NIBRS (TIBRS) integration.

Omnigo deployed a fully integrated RMS with data collection, reporting, and mobile tools that immediately reduced report-writing and processing times and gave officers on‑demand access to historical records by name, address, and vehicle. The Omnigo solution paid for itself within the first week, helped identify a stolen-vehicle ring that led to a multi-jurisdictional investigation, improved trend analysis for investigations and budget/grant decisions, and freed officers to focus on policing, making the community safer.

Signal Mountain Police Department

Troy Kennedy

Officer