Case Study: City of Hope reduces incident rates and minimizes workplace violence with Omnigo's Report Exec

City of Hope Uses Report Exec to Minimize Incident Rates and Workplace Violence

City of Hope, a healthcare organization in Duarte, California, faced fragmented incident reporting across multiple disparate systems for parking, visitation, and property management, which made cross-departmental information sharing and decision-making difficult. To address this, City of Hope selected Omnigo’s Report Exec to consolidate records management, simplify data capture, and give dispatchers a more user‑friendly reporting platform.

Omnigo implemented a customized Report Exec deployment that lets City of Hope search and visualize incidents by date, time, location, and type, using graphs and charts to surface trends. As a result, the security team can now accurately track incident rates and workplace violence patterns, make informed resource and prevention decisions, and measure where interventions are reducing incidents—improving overall safety and operational efficiency.

City of Hope

Mark Reed

Senior Manager of Enterprise Security