Case Study: Piscine Lakeside Pool achieves streamlined bookings and improved membership management with Omnify, Inc

How Piscine Lakeside Pool transformed bookings with Omnify

Piscine Lakeside Pool is a community-run outdoor pool in Pointe-Claire, Quebec with a long volunteer-driven history and about 400 members today. Faced with manual scheduling that made equitable access and membership tracking difficult, the pool sought a simple, scalable online booking solution and selected Omnify, Inc’s online swimming pool reservation system to manage capacity and memberships more fairly.

Omnify, Inc implemented its pool reservation platform so members can log in, view real-time slot availability, and self-book while staff control slot counts and per-member limits; programs like lessons, diving and aqua fitness are also listed online. The change eliminated manual gatekeeping, improved transparency and scheduling efficiency, and made membership management far easier for staff—allowing Piscine Lakeside to serve its 400 members more smoothly with an affordable system backed by responsive Omnify, Inc support.

Piscine Lakeside Pool

Catherine Pollock