Case Study: Lakeside Swim Club achieves effortless member management and streamlined bookings with Omnify, Inc

How Omnify helps Lakeside Swim Club effortlessly Manage Members

Lakeside Swim Club, a private recreational community in the Highlands of Louisville centered on a historic quarry lake, needed a more capable booking and reservation system to manage pools, lap lanes, the exercise room, and member access. After finding SignUpGenius limited, Lakeside selected Omnify, Inc’s booking and scheduling platform to let members self-book 15‑ and 30‑minute slots and to better enforce capacity and reservation parameters.

Omnify, Inc implemented its reservation platform to manage bookings, set reservation rules, and streamline member communications, with responsive customer support for member queries. The solution reduced administrative burden, decreased phone calls and manual scheduling, freed staff time to focus on running the club, and improved the overall member experience while helping Lakeside Swim Club control facility capacity.

Lakeside Swim Club

Elizabeth Buecker

Supervisor