Case Study: Living Water Resorts achieves streamlined amenity bookings and improved guest experience with Omnify, Inc

How Living Water Resorts Upgraded their Amenity Booking Experience with Omnify

Living Water Resorts, a four-season resort on Georgian Bay near Blue Mountain, needed a better way to manage a growing range of amenities and the time-consuming, crowded check-in and booking process—an issue made more urgent by pandemic-era restrictions on pool and facility use. To modernize reservations and reduce front-desk friction, the resort chose Omnify, Inc and its facility/property management software for online, real-time amenity booking.

Omnify, Inc implemented a cloud-based booking and scheduling system that provides real-time availability, online reservations, and adaptable setup to match the resort’s needs. The solution streamlined check-ins, reduced bottlenecks at the front desk, improved guest convenience, and delivered responsive ongoing support; Living Water Resorts reports a noticeably more efficient booking operation and plans to continue using Omnify, Inc and expand bookings to services like bike rentals.

Living Water Resorts

Chad Ibrahim

Resort Manager