Case Study: Equestria achieves streamlined bookings and improved client experience with Omnify, Inc

How Equestria Redefined Their Horse Riding Lessons with Omnify

Equestria, a Buenos Aires-based equestrian club operating since 2006 with 60 horses and about 200 clients a day, needed a way to scale operations without losing its traditional riding experience. Owner Nicholas sought an intuitive scheduling and booking system so clients could buy lessons online, see class availability, and avoid calling or emailing to secure slots. Equestria engaged Omnify, Inc for a horse-riding lesson booking and membership solution to address these challenges.

Omnify, Inc implemented a website plugin with transparent class listings, online bookings and rescheduling, and membership/credit management so clients can track credit usage and expirations. The platform reduced administrative workload on staff, increased team independence, and improved client satisfaction by minimizing overbooking and no-shows—supporting Equestria’s daily service to roughly 200 visitors. Omnify, Inc’s support and easy integration helped Equestria streamline operations and focus on delivering better lessons and experiences.

Equestria

Nicholas

Owner