Case Study: London Drugs achieves extended Toshiba 4690 functionality and dedicated support with Omnico Group

London Drugs - Customer Case Study

London Drugs is a 100% Canadian‑owned retailer operating 78 stores across Alberta, Saskatchewan, Manitoba and British Columbia with more than 7,000 staff. Wanting more from the Toshiba 4690 system, London Drugs engaged Omnico Group to provide additional functionality and specialist support to better serve local customers.

Omnico Group delivered a remedy through expert programmers and specialists who extended the Toshiba 4690 system and provided ongoing extension skills and support. The engagement resulted in extended system capabilities and stronger operational support across London Drugs’ store network; while specific performance metrics were not disclosed, Omnico Group’s work helped the retailer maximize its existing Toshiba investment and better support customer‑facing operations.

London Drugs