Case Study: Segue achieves 30% workflow efficiency gains with Omnichain blockchain supply chain solution

Segue - Customer Case Study

Segue Corporation, a global logistics services company, faced challenges with manual processes and a lack of visibility across its complex reverse supply chain. Relying on in-house databases and paper transactions made it difficult to track products and optimize workflows. Their legacy ERP and WMS systems required heavy customization for new partners, leading to considerable time spent on manual data entry.

Omnichain implemented a solution using blockchain technology to connect Segue's records, creating a complete and immutable digital history for each product. This was completed within four weeks. The results provided real-time data access to over 80 users, enabled the tracking of 1.8 million monthly transactions, and increased workflow efficiency by 30%. This allowed Segue to reallocate seven employees to new roles and successfully expand into direct-to-consumer sales.

Segue