Case Study: Persimmon Homes boosts internal communication and employee engagement with Omnia

5-star housebuilder Persimmon lays foundation for better communication

Persimmon, one of the UK's largest housebuilders, faced a challenge in connecting its 5,000 dispersed employees and improving inefficient, inconsistent internal communication and knowledge-sharing. The company lacked a unified platform, relying instead on disparate channels and email newsletters. It needed a modern solution to enhance information findability and employee engagement across its many regional offices.

The company partnered with Omnia to implement a new intranet, "My Persimmon," built on the Omnia platform and integrated with Microsoft 365 and Teams. With guidance from Omnia's coaches, the solution streamlined access to information, targeted communications, and introduced features like a praise system. The results include significantly higher efficiency, improved transparency, and strengthened employee engagement and cohesion across the organization.

Persimmon Homes

Charlotte Ling

Head of Group Internal Communications