Case Study: the Home Office improves candidate experience and recruitment efficiency with Omni RMS RPO

The Home Office improves candidate experience to 85% with Omni RMS in 5 weeks

The Home Office required a rapid solution to a significant recruitment backlog caused by legislative changes. They needed to quickly deploy a dedicated team to manage candidate journeys from application through onboarding and vetting to meet pressing deadlines. To address this challenge, they partnered with vendor Omni RMS for a Project Recruitment Process Outsourcing (RPO) solution.

Omni RMS implemented a tailored Candidate Engagement Team (CET) of up to eight FTE within just five weeks. This solution improved efficiency by reducing time to hire, substantially increased the number of candidates accepting offers within 24 hours, and achieved an 85% positive candidate experience rating. The Home Office credited Omni RMS for their responsiveness and agility in greatly improving operational outcomes during a challenging period.

Home Office Resourcing Centre (The Home Office)