Case Study: WorkRamp achieves faster, AI-ready embedded reporting with Omni

WorkRamp relaunches customer reporting in under 3 months with Omni

WorkRamp, a company that powers employee and customer learning for high-growth companies, faced a challenge with its homegrown analytics solution. While it provided a customized experience, maintaining and scaling it was taxing on engineering resources as their customer base grew. They needed a vendor partner to help scale their customer-facing analytics without compromising on the user experience, leading them to Omni.

By implementing Omni's embedded analytics platform, WorkRamp was able to relaunch a more powerful and flexible data product in under three months with zero customer downtime. The solution provided customers with self-service features, AI capabilities, and a trusted semantic layer. The results for WorkRamp included a 10% gain in engineering time and a reduction in support requests, allowing them to refocus internal resources on strategic priorities.

WorkRamp