Case Study: Typeform Cuts Procurement Cycle Time and Saves 3,282 Hours with Omnea

Typeform - Customer Case Study

Typeform, a conversational data-collection platform, faced significant procurement challenges as it scaled, struggling with a manual, home-grown process in Jira. This system resulted in a 40-day average cycle time, a poor user experience, and a lack of a single source of truth for contracts and suppliers. To support its growth, Typeform needed to become more agile and eliminate inefficiencies, which led them to partner with Omnea.

Omnea implemented its procurement orchestration platform to transform Typeform's intake, approvals, and supplier management. The solution automated workflows, created a central repository for supplier data, and integrated with tools like PandaDoc and Netsuite. This resulted in a 62.5% decrease in cycle time to 15 days and saved 3,282 hours of manual work in 12 months, providing a scalable platform for future growth.

Typeform

Harold Gilmartin

Lead FP&A Analyst