Omnea
9 Case Studies
Case Study: TeamViewer achieves faster, more transparent procurement with Omnea
A Omnea Case Study
TeamViewer - Customer Case Study
The global software company TeamViewer faced significant challenges with its outdated, manual procurement process, which was built on a fragmented tech ecosystem and lacked visibility. This reactive system was unable to support value-driven procurement, risk management, or ESG considerations. To drive transformation, Director of Procurement Alexander Pilsl sought a solution that could automate and connect their existing systems.
TeamViewer implemented Omnea's platform to act as a central orchestration layer, creating a user-friendly intake process and automating approvals and workflows. This solution provided transparency for employees and freed the procurement team to be more strategic. The results included a more than 50% reduction in manual processing time, a 15% reduction in suppliers, and 70% of risks being auto-captured, with users loving the new modernized system.
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TeamViewer
Alexander Pilsl
Director of Procurement