Case Study: Jobber accelerates procurement and renewals with Omnea

Jobber cuts procurement cycle times 67% with Omnea

Jobber, an award-winning field service management software company, faced significant challenges with its procurement and renewal processes. Using a generalist finance platform led to slow cycle times, a lack of visibility, and high manual effort to keep over 100 concurrent requests moving across multiple teams. The primary issue was that their tool could not actively drive workflow momentum, causing requests to stall and creating last-minute scrambles for renewals.

By implementing Omnea’s Renewals, Supplier Repository, and Intake products, Jobber gained a system that orchestrated its processes with automated handoffs, clear ownership, and structured workflows. The results were a 67% faster procurement cycle time and a 71% reduction in renewal assessment time. Omnea’s solution also removed the administrative burden from requesters by routing vendor questionnaires directly to suppliers, creating a more efficient and continuous process.

Jobber