Case Study: Adyen cuts procurement cycle times by 45% with Omnea

Adyen cuts procurement cycle times by 45% with Omnea

Adyen, a global payments platform, faced significant challenges with its legacy source-to-pay (S2P) suite, which was unintuitive, slow to configure, and fractured intake and third-party risk management (TPRM) into separate modules. This led to poor user adoption, excessive manual work for the procurement team, and long cycle times. To address this, Adyen partnered with Omnea to implement its Intake and TPRM solutions as a new orchestration layer.

The solution from Omnea provided a single, intuitive entry point for all requests, integrating intake and TPRM into one seamless workflow with built-in conditional logic. Implementation was completed in just 16 weeks and launched to nearly 5,000 employees with a single email. The results were immediate and substantial: average end-to-end cycle times fell by 45%, 700 requests were processed in the first three months, and the legacy S2P suite was fully retired, giving Adyen full control over its procurement stack.

Adyen