Case Study: Eventpop boosts ticket payments and reduces fraud with Omise

Eventpop - Customer Case Study

Eventpop is a ticketing platform that helps organizers manage, promote, and sell tickets for events of all sizes, including large events with more than 10,000 seats. Before working with Omise, many customers relied on bank transfers, leading to missed payments and a high failure rate on potential sales, while Eventpop also needed a payment solution that was easy to integrate and suited to high-volume ticketing.

Eventpop implemented Omise as its main payment gateway, using card payments and white-label capabilities to streamline checkout and reduce friction. Omise’s fast APIs, clear documentation, and transparent payment flow helped Eventpop complete implementation in about a week, cut fraud to just 5 cases over 1.5 years, and increase card payment usage from 40% to 60% on one event, with tickets purchased in as little as 3 minutes.

Eventpop

Pattaraporn Bodhisuwan (Max)

Chief executive officer and co-founder