Omilia B2B Case Studies & Customer Successes

Omilia logo

Omilia started as a contact center integrator, building solutions on top of 3rd party software. They quickly gained first hand experience of the shortcomings and difficulties of delivering an unstructured Natural Language UI with the then available technologies. At Omilia they live by the conviction that good technology is invisible to the final user. Their Natural Language Understanding platform, DiaManT allows the enterprise to finally reap the benefits that artificial intelligence and natural language have been promising for years.

Case Studies

Showing 7 Omilia Customer Success Stories

search button

Alfa Bank achieves lower handling times and near-zero transfers with Omilia

Alfa Bank logo

Alpha Bank Achieves Faster, Smarter Customer Care with Omilia's NLU and ASR Voice Portal

Alpha Bank logo

Eurobank reduces agent transfers and boosts customer satisfaction with Omilia conversational IVR

Eurobank logo

Kcell improves customer service and reduces lost calls with Omilia

Kcell logo

MTBank achieves over 20% self-service call handling with Omilia

MTBank logo

Piraeus Bank boosts IVR efficiency and customer satisfaction with Omilia

Piraeus Bank logo

Yoigo improves IVR efficiency with Omilia

Yoigo logo

No matching case studies