OMI
11 Case Studies
A OMI Case Study
OMI helped Premier Packaging, a continent-wide industrial packaging business, overcome challenges with its outdated Microsoft Outlook add-in and overburdened ERP system. The client needed a holistic CRM solution to improve sales processes and support expansion, ultimately selecting Salesforce and choosing OMI as their implementation partner for a cultural fit.
OMI implemented Salesforce Sales Cloud and integrated the Flowgear platform to enable smooth data exchange. The solution involved an extensive data clean-up to fix errors and ensure data hygiene. The key result was a massive improvement in data visualization and reporting capabilities, creating more consistent and aligned sales processes across divisions. OMI continues to work on further integrations for the client.