Case Study: Rapid7 streamlines SOW creation with Ombud

Rapid7 streamlines SOWs and cuts time per SOW by 30% with Ombud

Rapid7, a fast-growing cybersecurity company, faced significant challenges in creating Statements of Work (SOWs) due to an outdated content management system. Their CMS was prone to crashes from data volume, offered no centralized workflow, and required the vendor to perform customizations, which delayed the start of client projects and revenue collection. To address this, they turned to Ombud's content collaboration platform.

By implementing Ombud, Rapid7 streamlined its SOW process with advanced authoring and centralized collaboration tools. This allowed them to curate reusable content and personalize documents for each client efficiently. The results were substantial, with Ombud helping to reduce the time required per SOW by 30% on average. Some SOWs were completed in five minutes or less, and a team of six created over 2,000 documents in a single year, enabling revenue to be generated much sooner.

Rapid7