Case Study: Roadrunner Food Bank of New Mexico unifies donor data and saves time with Omatic Cloud

Roadrunner Food Bank of New Mexico saves 15 hours a week with Omatic Cloud

Roadrunner Food Bank of New Mexico, the state's largest nonprofit dedicated to ending hunger, faced significant data management challenges. Their disconnected systems, including Salesforce, GoFundMe Pro, and Mailchimp, created data integrity issues, caused delays in recognizing recurring donors, and made managing email preferences a manual, time-consuming process. They turned to Omatic Software and its Omatic Cloud integration service to find a solution.

Omatic Cloud provided seamless two-way integrations between the food bank's systems, automating data flow and eliminating manual processes. This solution saved the team 15 hours each week in data processing, drastically reduced duplicate records, and enabled real-time donation tracking and daily email list updates. The implementation by Omatic allowed Roadrunner Food Bank to achieve timely donor recognition, enhance segmentation for more effective communication, and build stronger relationships with their supporters.

Roadrunner Food Bank of New Mexico