Case Study: Minnesota Adult & Teen Challenge improves gift processing and reduces duplicate records with Omatic Software

Minnesota Adult & Teen Challenge saves 3 hours a week with Omatic

Minnesota Adult & Teen Challenge (MnTC) faced operational inefficiencies and data quality issues as its online fundraising grew. The organization's native process for importing donor and event data from Luminate Online into Raiser’s Edge NXT was slow, labor-intensive, and resulted in a high volume of duplicate constituent records. These challenges created administrative burdens and negatively impacted the supporter experience. To address this, MnTC turned to Omatic Software for a solution using its Luminate Connector service.

By implementing Omatic's Luminate Online Integration, the process was automated and sophisticated matching capabilities were introduced to prevent duplicates before data entered the database. This solution provided significant time savings, estimated at three to eight hours per week, and resulted in cleaner, more accurate data. The measurable impact included thousands of dollars saved annually by not mailing to duplicates and a greatly improved constituent experience, strengthening supporter trust. Omatic enabled both financial savings and time savings that were redirected back into the organization's mission.

Minnesota Adult & Teen Challenge