Case Study: Mercy For Animals streamlines supporter data and speeds donor acknowledgments with Omatic Cloud

Mercy For Animals saves 10 hours a week with Omatic Cloud

Mercy For Animals, an organization dedicated to creating a sustainable and just food system, faced a significant challenge in integrating supporter data from its Luminate Online platform with Salesforce. Without a native integration, the process was manual, time-consuming, and prone to errors, which delayed donor acknowledgments and created administrative burdens. To solve this, they turned to Omatic Software and implemented Omatic Cloud with the Luminate Online/TeamRaiser Connector.

The solution from Omatic Software automated the data integration process, specifically streamlining the management of multiple revenue streams for their annual gala. This automation saved the team approximately ten hours per week during key seasons and ensured all donor acknowledgments were sent within a 48-hour deadline. The results included improved data accuracy, strengthened supporter relationships, and allowed staff to focus more on fundraising and engagement initiatives.

Mercy For Animals