Case Study: Community Food Share improves donor communication, gift processing, and impact reporting with Omatic Cloud

Community Food Share improves donor communication and cuts gift processing time with Omatic Cloud

Community Food Share, a food bank in Colorado, faced challenges integrating its CRM, Raiser's Edge NXT, with its fundraising and marketing platforms, GoFundMe Pro and Mailchimp. This disconnect created a tedious, manual process for moving donor data, which limited their ability to tailor communications and automate reporting. To solve this, they turned to Omatic Software and implemented Omatic Cloud.

Using Omatic Cloud, Community Food Share automated data transfers between its systems, enabling accurate gift processing and real-time updates to segmented Mailchimp email lists. This solution from Omatic Software resulted in highly personalized donor impact reports and well-timed communications, which significantly increased donor engagement. The automation also allowed the organization to handle a 5% annual increase in online donations without needing to hire additional staff.

Community Food Share