Case Study: Big Brothers Big Sisters of Metropolitan Chicago saves 40 hours a week on gift processing with Omatic Cloud

Big Brothers Big Sisters of Metropolitan Chicago saves 40 hours a week with Omatic Software

Big Brothers Big Sisters of Metropolitan Chicago faced significant challenges during a planned migration to Salesforce, including the need to move historical data from Raiser’s Edge 7 and an overwhelming manual workload. Their Senior Donor Relations and Database Administrator was spending up to 40 hours a week manually entering donation data from platforms like GoFundMe Pro and Benevity, which also led to difficulties in tracking complex fundraising campaigns and identifying matching gifts. They turned to Omatic Software and implemented Omatic Cloud for support.

Omatic Software's solution automated the data import and mapping process across their various systems, including GoFundMe Pro, Benevity, and Salesforce. This eliminated manual entry, allowed them to capture all gifts regardless of size, and automatically applied soft credits for matching gifts. The results were transformative, saving the team 40 hours per week on gift processing, enabling quicker turnaround on data projects, and providing more opportunities for personalized donor outreach thanks to a more complete and accurate dataset.

Big Brothers Big Sisters of Metropolitan Chicago