Case Study: NuStar Energy achieves automated identity lifecycle management and continuous compliance with Omada Identity

NuStar Energy cuts identity data entry by 60% with Omada

NuStar Energy, one of the largest independent liquids terminal and pipeline operators in the U.S., faced challenges with manual user provisioning processes that were prone to errors and could not support its high growth. Their employee data was spread across disparate sources, requiring extensive manual updates and leading to unreliable synchronization. To support its growth and long-term IT strategy, NuStar implemented the Omada Identity solution from vendor Omada.

The Omada solution automated NuStar's identity lifecycle management across Microsoft and SAP systems, providing a self-service portal and role-based access requests. This centralized user rights management and synchronized data sources, resulting in a 60% reduction in data entry and an overall reduction of data source mismatches. The implementation greatly reduced administrative workload, increased compliance through automated audit processes, and freed IT from manual tasks by enabling provisioning decisions at the business owner level.

NuStar Energy L.P.