Case Study: DEKRA achieves rapid IGA modernization and faster employee onboarding with Omada Identity Cloud

Moving from a home-grown to a modern IGA SaaS solution in record time

Dekra, a global public safety and testing services company with 40,000+ employees, faced growing inefficiencies from a home‑grown access management system—no self‑service access requests, heavy manual recertifications, poor visibility into who had access to what, and several developers tied up in maintenance. To support a cloud‑first strategy and satisfy ~200 access and governance requirements, Dekra selected Omada and its SaaS offering, Omada Identity Cloud.

Omada implemented Omada Identity Cloud in about a week and rolled it out in four phases using Omada IdentityPROCESS+, delivering identity lifecycle management, access request and approval, recertification, and audit automation. As a result, Dekra achieved measurable impact—ROI within six months, significant reductions in help‑desk calls, onboarding time cut from weeks to hours, faster audit preparation, fewer resources needed to manage IAM, and improved visibility and provisioning across regions.

Dekra

Michel Mohammadi

BVI Program & Project Management