Case Study: Frederikshavn Municipality improves self-service and identity management with Omada

Frederikshavn Municipality modernizes identity management for 5,000 employees with Omada

Frederikshavn Municipality, a local government in Denmark, needed to modernize its identity and access management system. Their previous solution lacked a user-friendly self-service module, could not review assigned roles and rights without an additional purchase, and required constant support from costly external consultants. These challenges led them to seek a new solution, ultimately selecting Omada Identity from vendor Omada.

The Omada solution provided Frederikshavn with a flexible, user-friendly system featuring an excellent self-service portal and the ability to easily review roles and rights. The municipality chose Omada based on its high score in both functionality and price, with particular praise for its user experience and the ability to manage the solution without external support. As a result, Frederikshavn joined a user group for best-practice sharing with other municipalities and the Omada R&D team.

Frederikshavn Municipality