Case Study: Denby achieves seamless omnichannel retail with OLR

Denby achieves real-time omnichannel visibility with OLR

Denby, a world-renowned UK pottery company, sought to deliver a seamless omnichannel experience to meet modern consumer demands. The luxury brand enlisted vendor OLR to help integrate its data, systems, and processes across channels.

OLR implemented Oracle Cloud Commerce, Oracle Retail Customer Experience, and Xstore, along with its proprietary iHUB Accelerator. This provided Denby with real-time visibility of online orders and a single view of orders between its POS and CRM systems, achieving a fully integrated omnichannel operation.

Denby