Case Study: Leading Healthcare Company reclaims 20 FTEs with Olive

Leading Healthcare Company - Customer Case Study

Leading Healthcare Company, a nationally recognized healthcare system with 12 hospitals and 2,000 beds, was struggling with time-consuming, repetitive revenue cycle workflows such as claim status checks and prior authorizations. The organization needed a way to reduce the burden on staff without the cost and complexity of hiring more people or investing in hard-to-maintain software, and turned to Olive for help.

With Olive, the healthcare system automated robotic workflows so employees could focus on more complex, meaningful work. The result was a reallocation of 20 full-time employees to higher-value tasks, with no layoffs, while Olive handled the repetitive claim status work and other routine processes.