Case Study: MissionCloud increases close rates by 15% with Oliv AI

MissionCloud boosted close rates by 15% with Oliv AI

MissionCloud, a technology company with over 300 employees, was struggling with an overwhelming volume of requests that overwhelmed its solution engineer team. This ineffective process, which used a Salesforce ticketing system, delayed their sales cycle and hindered their ability to close mid- to high-value deals. They turned to Oliv AI for a solution.

Oliv AI implemented an automated system to extract key insights from sales conversations and pre-populate support tickets with critical details. This ensured only relevant, qualified deals were sent to the engineers. As a result, MissionCloud saw a 15% increase in close rates, a more accelerated sales cycle, and significantly improved productivity for both its sales and engineering teams.

MissionCloud