Case Study: Police Scotland reduces hiring admin and time to hire with Oleeo AI Chatbot

Police Scotland cuts recruitment admin by 90% with Oleeo

Police Scotland, the UK's second largest police force, faced a significant administrative challenge in its recruitment process. Their team was spending too much time answering repetitive candidate questions, which diverted resources from more strategic tasks. To address this, they partnered with vendor Oleeo to implement an AI-powered conversational chatbot.

The solution from Oleeo involved deploying two chatbots to provide 24/7 instant and personalized responses to candidates. This drastically reduced administrative time by handling up to 90% of inquiries, freeing recruiters to focus on relationship building. The implementation was fast and budget-friendly, going live in just a few weeks. Oleeo's tool provided a more streamlined, equitable, and inclusive candidate experience while meeting the 24/7 support expectations of modern applicants.

Police Scotland