Case Study: Navan achieves stronger trust and less friction with Okta

With Okta handling workforce and customer identity, Navan can focus on innovation

Navan, the travel and expense platform, needed a better way to secure sensitive customer and employee data as it scaled globally and faced rising identity-based attacks. Its in-house customer IAM solution was no longer enough, and the company turned to Okta, including Okta Workforce Identity and the Auth0 Platform, to support workforce and customer access.

Okta centralized Navan’s workforce and customer identity into a single strategy, improving visibility, simplifying access, and strengthening security. The results included support for 2,900+ employees across 40 markets, a 50% reduction in password reset requests, and one unified data set for identity management, giving Navan more trust, less friction, and more time to focus on innovation.

Navan

Kim Huffman

Chief Information Officer