Case Study: Moody’s achieves faster M&A integration and a better customer experience with Okta

With Okta as the foundation, Moody’s moves legacy systems to the cloud, streamlines M&A, and transforms the customer experience

Moody’s, a global risk assessment firm, faced challenges integrating numerous business acquisitions and securing its diverse portfolio of financial products. Its legacy systems created a slow, inefficient M&A process and a convoluted experience for its customers, all while regulatory demands were increasing. To unify its identity management, the company chose Okta as its access foundation.

By implementing Okta's solutions, including Single Sign-On, Universal Directory, Lifecycle Management, and Advanced Server Access, Moody’s streamlined its M&A process to provide new employees with Day One access. Okta also enabled a 100% MFA adoption rate before the pandemic and allowed the team to build a transformative customer platform in just three weeks. This significantly hardened the company’s security posture, reduced operational costs, and accelerated customer provisioning.

Moody’s

Alexandra Dolan

Cyber Security Engineer