Case Study: Jersey Mike’s secures 15M+ users with Okta

Jersey Mike's secures 15 million of their most loyal users

Jersey Mike’s, the fast-casual sub chain with more than 3,000 locations, needed a more secure way to manage the logins for its 15 million+ MyMike’s loyalty members as it shifted toward a fully digital rewards experience. Its in-house authentication efforts were time-consuming and exposed the team to ongoing security threats, making a trusted identity solution essential.

Okta, through the Auth0 Platform, provided login authentication support and features like Breached Password Detection to protect customer accounts and automate password resets after breaches. The result was stronger security for more than 15 million users, less burden on Jersey Mike’s engineers, and more time for the team to focus on new customer-facing features.

Jersey Mike's

Scott Scherer

Chief Information Officer