Case Study: Flink cuts costs and boosts efficiency with Okta Workforce Identity

Flink cuts costs and securely boosts efficiency with Workforce Identity Cloud

Flink, the Berlin-based online grocery delivery company, needed a faster and more secure way to manage access for a rapidly growing workforce made up largely of short-term frontline employees. Manual onboarding, offboarding, and app provisioning were slowing the business down, increasing errors, and making it hard to keep up with its expanding set of tools. Flink turned to Okta Workforce Identity to improve identity and lifecycle management.

Okta helped Flink implement SSO, Lifecycle Management, and Okta Workflows to automate provisioning and access requests across its apps. The results included 85 app integrations in a year, onboarding reduced to one hour from 1–3 days, a 75% time savings for onboarding and offboarding, a 2x faster resolution of access requests, and about a 50% reduction in human errors. With Okta, Flink also cut SaaS costs, improved security and visibility, and created a smoother employee experience.

Flink

Andreas Michael

Senior IT Integration Engineer