Case Study: FedEx achieves Zero Trust and unified access for 340,000 employees with Okta

FedEx Connecting 340,000 employees to connect the world

FedEx, the global logistics leader, faced a fragmented identity and access management environment made up of multiple legacy systems that created developer friction, repeated logins for users, and slow M&A integrations. The COVID‑19 remote‑work surge made rapid consolidation urgent.

FedEx selected Okta Identity Cloud to implement a Zero Trust approach with Single Sign‑On, Adaptive MFA, and Universal Directory, plus integrations with partners like F5 and VMware Workspace ONE. The team moved key apps (Workday, Office 365, Zoom, Salesforce, ServiceNow, and others) into Okta in 36 hours, replaced multiple legacy IAM solutions, consolidated identities for faster acquisitions, and now manages hundreds of SaaS, on‑prem and cloud apps from a single policy engine—reducing friction and improving security.

FedEx

Trey Ray

Manager, Cybersecurity