Case Study: boohoo achieves secure, automated workforce access with Okta

Fashioning a new approach to providing secure, timely, and transparent technology access for a rapidly growing workforce

boohoo, the rapidly growing fashion retailer, needed a better identity and access management approach to give its workforce secure, timely, and transparent access while reducing technical debt from rapid expansion and mergers and acquisitions. Working with Okta and its partner Bytes, boohoo used Okta’s identity platform, including SSO, MFA, Lifecycle Management, and HR as a Master, to create a single view of security and streamline access for thousands of employees.

Okta helped boohoo automate joiner, mover, and leaver processes, provision apps, and standardize identity management across its environment. The impact was significant: 1,667 hours saved each year from automating user directory creation, 500 hours saved annually from app provisioning, and an 83% decrease in daily SSO prompts. New employees also gained immediate access to their tools on day one, while IT and HR teams were relieved of repetitive manual work.

boohoo

Leroy McAdjar

Head of Technology