Case Study: ChaosSearch achieves faster customer onboarding and improved service with Okta Auth0

ChaosSearch improved customer service and onboarding with Okta

ChaosSearch, a company that turns cloud storage into a live search and analytics database, needed a secure and scalable identity solution to keep up with rapid growth. After expanding and serving security-conscious customers, the team wanted to streamline onboarding without distracting engineers from their core product work, and chose Okta’s Auth0 for identity management.

Okta helped ChaosSearch implement a trustworthy, easy-to-use identity platform with federated identity support and RBAC. As a result, ChaosSearch said it could onboard new customers 50% faster and reduced troubleshooting time for identity issues by 90%, improving both customer service and internal productivity.

ChaosSearch

Thomas Hazel

Founder and CTO