Case Study: Cazoo achieves faster onboarding and stronger security with Okta

Cazoo Placing Okta at the wheel of identity management while revolutionizing car retail online

Cazoo, the fast-growing UK online car retailer, needed a faster way to provision new employees and manage access as it scaled to thousands of users. Before Okta, onboarding was manual and time-consuming, with new hires often missing the right apps and IT spending too much time on directory setup and access requests.

Using Okta Lifecycle Management, Okta Workflows, Single Sign-On, and Multi-Factor Authentication, Cazoo automated onboarding and role-based app access through its HR system, HiBob. Okta reduced new-hire provisioning to minutes, cut admin time by 4,000 hours or £178,000, lowered support traffic and licence costs, and improved the sign-in experience so most users now authenticate just once per day.

Cazoo

Richard Owen

Security Architect