Case Study: athenahealth achieves secure, seamless patient access at scale with Okta

Athenahealth connects 4 million patients with personalized healthcare

athenahealth needed to replace an existing email-based registration system and eliminate thousands of separate patient portal logins while keeping healthcare data secure and consistent across its network. Using Okta, the company created a single “login with athena” experience for its 8,000+ patient portals, giving about 4 million patients one account to access medical information across multiple systems.

Okta implemented secure Authentication and Single Sign-On, along with DynamicScale to support login at massive scale and Hooks to handle authorization, SMART on FHIR support, and profile validation. The result was a more seamless, branded patient experience that protected 8,000+ portals, supported millions of monthly logins, and enabled athenahealth to scale toward tens of millions of users while improving secure data sharing and interoperability.

athenahealth

Lana Cohen

Director of Product Management