Case Study: ARIS achieves 10x cost reduction with Auth0

ARIS cuts identity costs 10x with Okta

Aris, a global technology platform for business process intelligence, faced significant challenges with its legacy customer identity and access management (CIAM) system after becoming an independent company. The inherited solution was overly complex, costly, and required extensive custom coding for each new application, which slowed down innovation and created a bottleneck. To address this, Aris turned to the vendor Okta for a modern CIAM solution, specifically adopting Auth0.

By implementing Okta's Auth0 platform, Aris streamlined its authentication processes using features like Universal Login and Actions. The migration of over 16,000 external identities was completed in a single weekend with support from Okta Professional Services, resulting in zero downtime. This new agile identity foundation led to dramatic improvements: an 80% reduction in the time to deploy custom user journeys, a 10x reduction in overall identity costs, and a 10% reduction in manual maintenance effort, allowing the team to focus on enhancing the customer experience.

ARIS