Case Study: Vegamour boosts conversions with Okendo

Why Vegamour Switched to Okendo from Yotpo: Better Integrations and Amazing Customer Service

Vegamour, a beauty brand focused on plant-based hair wellness, needed a better way to time review requests based on how long customers had used each product. After struggling with clunky experiences, limited email flexibility, and weak support from Yotpo, they turned to Okendo Reviews to improve their review strategy and customer communications.

With Okendo, Vegamour used the Klaviyo integration and product-specific triggers to send personalized review requests at the right time, such as waiting three months for gray hair products. Okendo’s migration support made the switch seamless, and the results were strong: 21% of all revenue was influenced by Okendo Reviews and conversions increased by 277%.

Vegamour

Britanny Carter

Head of Digital Product