Case Study: Taste Salud boosts repeat purchases with Okendo Loyalty

How Taste Salud Unlocked the Next Level of Customer Engagement with Okendo Loyalty

Taste Salud, a food and beverage brand, sought to enhance its customer rewards program after initially offering various discounts. The company wanted to go beyond standard promotions to build community, improve the customer experience, and create superfans as a key part of their customer-first strategy. They partnered with Okendo to implement a more sophisticated loyalty solution.

Okendo provided Taste Salud with a highly customizable loyalty program. This allowed the brand to create unique, on-brand tier names like "Pre-Game" and "Fiesta" that resonated with their identity. The solution was highly effective, with 50% of loyalty members placing two or more orders compared to just 20% of non-members, significantly boosting repeat customer engagement for Taste Salud.

Taste Salud

Mark Galvez

Customer Experience Manager