Okendo
54 Case Studies
A Okendo Case Study
Amora Coffee, a North America-based food and beverage brand selling freshly roasted coffee exclusively online, needed a way to build shopper trust and strengthen its rewards program. To address this, the company worked with Okendo and its product review platform to better capture customer feedback and support loyalty-driven marketing.
Using Okendo’s integrations with Attentive, Klaviyo, and LoyaltyLion, Amora Coffee streamlined review requests via email and SMS, automated reward distribution, and enhanced product social proof with review attributes. With Okendo, the brand achieved a 4.43x increase in conversion rate, a 216% increase in average order value, and a 39% increase in review generation in just two weeks.