Case Study: Kut from the Kloth boosts conversions and ROI with Okendo Surveys

How Kut from the Kloth is Turning Customer Insights into Revenue

Kut from the Kloth, a women’s fashion brand known for premium denim and everyday apparel, needed a simple, scalable way to collect actionable customer feedback across the journey. Working with Okendo, the brand looked to better understand shopper preferences and intent while fitting seamlessly into its existing tech stack.

Kut from the Kloth implemented Okendo Surveys with support from Brand.co, using on-site and post-purchase surveys plus Klaviyo integration to capture insights and trigger personalized campaigns. The results were strong: over 22,000 survey responses collected, a 133% higher conversion rate from survey participants, and a 102x ROI from Okendo Surveys.

Kut from the Kloth

Neil Popkin

Vice President