Case Study: Brex unblocks engineering teams with Okay

Okay helps Brex unblock their engineering teams

Brex, a financial OS for growing companies, needed a better way to understand engineering productivity bottlenecks across tools. Before working with Okay, the team relied on ETLs and dashboards built on Snowflake/Looker plus direct connections to GitHub and Jira, which made it hard to identify issues outside those systems and cumbersome to maintain team mappings and identities.

Using Okay, Brex quickly connected its dev tools and gained visibility into new bottlenecks like meeting interruptions and uneven interview/review loads. Okay’s automated alerts helped the team spot problems early, and within 6 weeks Brex improved focused work by 40% on one team, while managers reported better balance, faster iteration, and a stronger pulse on team health.

Brex

Will Palmeri

Director of Engineering