Okappy
15 Case Studies
A Okappy Case Study
RPS Drainage Services, a drainage maintenance company, faced challenges with delayed paperwork from field engineers, which prevented them from providing real-time client updates and invoicing completed work promptly. To differentiate themselves and streamline operations, director Phil sought a solution to centralize information, which led them to the vendor Okappy and its workforce management platform.
Okappy provided a user-friendly system that allowed RPS to log jobs and assign them to engineers, who could update their status in real time from their phones. This eliminated paperwork delays, provided instant access to job details like photos and signatures, and integrated with Sage for accounting. The results were significant: invoicing, which previously took weeks, now happens minutes after job completion, reducing costs and freeing management to focus on business growth.