Case Study: Maintracts Services streamlines job management with Okappy

Maintracts Services - Customer Case Study

Maintracts Services, a long-established family-run business providing plumbing, gas, electrical, heating, and drainage services, faced operational challenges as it experienced rapid growth. Their outdated system of paper diaries, emails, texts, and WhatsApp messages led to lost job sheets and an inability to efficiently locate their team. They needed a modern solution to maintain their high customer satisfaction and quick response times while improving efficiency, leading them to seek out job management software from Okappy.

By implementing Okappy's Market Network job management software, Maintracts successfully transitioned to a digital operating system. The solution provided a real-time online diary for remote job booking and management, which helped cut down on paperwork and administrative phone calls. This is saving the company significant time and reducing costs, while also giving them instant access to customer information and streamlining their internal processes.

Maintracts Services

Oliver

Director