Case Study: Maclin Pumps streamlines job management and invoicing with Okappy

Maclin Pumps Ltd cuts paperwork and speeds invoicing with Okappy

The customer, Maclin Pumps Ltd, faced challenges with an inflexible and costly American workflow software that did not fit their business needs. As the company expanded, director Mark Robson wanted to streamline operations, eliminate paperwork, and gain real-time visibility over jobs to free up time to focus on growth. They chose the job management software Okappy to address these challenges.

Okappy provided a streamlined solution by allowing the office to log jobs and assign them to engineers, who then updated the job status in real-time via their mobile phones. This eliminated paperwork, reduced admin costs, and provided immediate visibility. The solution enabled quicker invoicing by integrating with Sage and allowed for the use of custom job sheets for larger clients. As a result, Maclin Pumps gained significant control over their workload, reduced mistakes, and freed up time for the directors to either grow the business or improve their quality of life.

Maclin Pumps Ltd