Case Study: Landmark FM saves time and streamlines job management with Okappy

Landmark FM Ltd - Customer Case Study

Landmark FM Ltd, a facilities management services provider, was facing challenges with inefficient, paper-based processes for managing engineering jobs and communications. Their system required engineers to physically deliver paper reports to the office, which was time-consuming, prone to delays, and made information hard to track. They chose Okappy's field service management software to streamline these operations and centralize their information.

By implementing Okappy, Landmark FM transitioned to a digital system that provides real-time job updates and communications. This solution saved several hours per day by eliminating manual data entry and paperwork chasing, significantly speeding up both job completion confirmations and the invoicing process. Okappy provided the company with greater control and convenience, allowing engineers to receive jobs digitally and submit reports instantly from the field.

Landmark FM Ltd

Jennifer

Engineering Helpdesk Manager